How to Un-install Conduit Toolbar from Chrome so Google Apps Works

How to Un-install Conduit Toolbar from Chrome so Google Apps Works

Inserting software extensions in browsers without a clear, simple un-install process should be illegal. Companies that do it suck. Companies that do business with companies that do it suck too.

I Googled a lot to find a solution to How to Un-install Conduit Toolbar from Chrome so Google Apps Works again and found nothing helpful. If you’re reading this you might be looking to free yourself from the Conduit browser extention…

Here’s How to Un-install Conduit Toolbar from Chrome so Google Apps Works Again

This is how I did it. Your mileage may vary:

  1. Uninstalled Google Chrome from the PC (Windows 7, 64bit, Lenovo)
  2. Uninstalled Google Drive from PC (not 100% sure this was necessary, but in earlier attempt I skipped this and Conduit was there again after re-install of Chrome)
  3. Rebooted PC (again not sure it was necessary but see #2 above)
  4. Downloaded and installed Chrome.
  5. Un-enabled InternetHelper 1.5 in the Chrome browser (not sure if this step was necessary, but I am pretty sure “InternetHelper” wasn’t)

After these steps, I am happy to report that Contacts worked again in Google Apps, as did file upload in Drive. The weird behaviors in composing email are gone too.

I admit, I have no idea how the Conduit extension got installed on my Chrome browser in the first place. Maybe I downloaded a digital product at some point and didn’t read the fine print close enough – or didn’t uncheck that little permission box way down below the fold. I’m only certain of two things:

  • Conduit really messed up my Google Apps workplace (Google email, Google docs)

  • It took weeks to identify Conduit as the culprit and to fight to have it de-installed

This is why I took the time to write How to Un-install Conduit Toolbar from Chrome so Your Google Apps Work Again.
Conduit is BADWARE. Shinny, glitzy, sleazy code that breaks Google Apps and really screws up a beautiful browser experience and provides no easy way to disable or uninstall it. Shame on Conduit.

With Conduit installed in Chrome, I could no longer view my Contacts within Google Apps Email. Also, when editing documents, inserting bullets and page numbers stopped working correctly. Regardless of where my cursor was positioned within the email edit screen, the bullets and numbers got inserted at the top of the email.

I could no longer upload files from within Google Drive. I get my share of documents emailed to me each day, so not being able to upload, convert and edit them messes with productivity.

For weeks I blamed Google for shoddy development. I hadn’t yet discovered that Conduit was the cause. And as you’ll see further down, in some respects Google is at fault for not helping users discover the issue faster, through Google search results and their Chrome forum.

Secure https Website pages began showing the yellow sign over the lock icon, warning me that the page was secure and encrypted but included links to insecure content. Turned out this was also related to Conduit and the many http images they inject into your browser bar. Here’s a screenshot

Submitted question to Google Chrome User GroupAfter countless Google searches for ways to de-install Conduit – and finding nothing that worked, I posted the question to the Google Chrome forum. Within 24 hours of the post I worked out the solution for myself and attempted to post it for the community. For some reason all my post attempts returned an error within the Google forum. Then a message appeared that this question had already been addressed in another post. There WERE a lot of comments in that thread, but most of it was not helpful.


According to the conduit website, Major League Baseball, Time Warner Cable, Chelsea Football Club, Groupon, and Fox News utilize their platform to engage their users. If this is true we have these companies and others like them to thank for screwing with our browsing experience. If you’re an online worker like me, add screwing with our productivity and livelihood to the list.

Good luck with your removal. I hope this helps at least one other person.

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